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Terms of Service

1. ACCEPTANCE TERMS OF SERVICE

We (hereafter referred to as "Provider", "we", "us" or "our") offer premium digital entertainment solutions. These services are available as a browser-based application ("Services").

By visiting the website ("Sites") and/or registering the Services, you accept that you are entering into a binding contract with us governed by the Terms of Service, Additional Terms if applicable, and Privacy Policy.

Please take the time to read and understand the Terms of Service. If you do not agree with the Terms of Service, Additional Terms as well as the Privacy Policy, please don't use the Sites or any of the Services.

The Terms of Service, Additional Terms and Privacy Policy may be updated without prior written notice to you at any time. These changes will form part of the Terms of Service, even if you do not re-use the Sites. You are responsible for being familiar with any amendments or modifications of the Terms of Service, Additional Terms and Privacy Policy.

2. ACCESS AND AVAILABILITY

Full access to the Service can be provided by a fee-based subscription which can be purchased for different periods and will be automatically renewed if not cancelled. We grant our subscribers full access to the content as long as they have an active subscription.

The fees shall become due upon purchase of the subscription irrespective of whether or not you actually use the Service; the consideration for the fees shall solely be the provision of the right to download, receive and/or access the content.

You are fully responsible for all activities that occur through your subscription. That responsibility includes, but is not limited to, the responsibility that you ensure timely payment of any fees, tariffs or other charges for getting access to the Services or any products and services made available through the Services. You agree to notify us immediately in case you become aware of or suspect unauthorized use of your subscription or any other breach of security.

The Service is provided "as is" and "as available" at the time of use or consumption and Provider does not accept any liability or provide any guarantees if personal settings, information or messages are not saved (on time), are deleted or incorrectly delivered.

To make the most out of our Service you must have the necessary mobile communication means with easy internet access. Some wireless applications are only available for a select number of mobile devices. This is an issue with its manufacturers, hence out of the control of Provider. To prevent any disappointment, we ask you to check the compatibility of your device before subscribing to the Service.

Any equipment or software causing interference shall be immediately disconnected from the Service and Provider shall have the right to immediately terminate or suspend the Service.

3. AGE RESTRICTION

In order to use the Service you (a) must at least have reached the age as per the rules and regulations of your country of residence and have bill payer's permission to sign-up for and use the Service on his behalf and (b) agree on behalf of the bill payer and yourself to be bound by the Terms of Service, Additional Terms and Privacy Policy.

4. FEES

For getting full access to a Service you will be charged the applicable fees.

The charges will be invoiced through the mobile bill you receive from the mobile operator of your network or through any other selected payment method. Separate text message fees and/or network fees from your mobile operator can apply.

In the free welcome message from Provider you will find information about the Service fee and the frequency of the Service. We ask you to check and store this welcome message on your mobile device.

All fees, including fees for existing subscription contracts, are subject to change upon notice from us. We will provide you with reasonable notice of such change. If you do not accept the new fees (which will be applicable on a prospective basis only), you may cancel your subscription effective immediately upon termination.

If you dispute any payment made, you must contact us immediately and provide full details of your claim.

5. SECURITY AND REGISTRATION OBLIGATION

To guarantee safe use of the Service, as well as payment of the applicable fees, you must be registered. You guarantee that the personal information ("Registered Information") provided to us is correct and complete at all times. If Provider, in its sole discretion, has reason to believe that the Registered Information is not accurate or complete, Provider is entitled to suspend or terminate your account and to withhold both current and future use of the Service, or any component of it.

You are responsible for maintaining the secrecy of any passwords and/or accounts issued to you by Provider, and you are fully liable for all actions carried out involving the use of your password or account. You should contact Provider if you notice or suspect that unauthorized use has been made of your password or account, or any other breach of security. Also contact us if you learn of any other unlawful material or activity on the Services, or any material or activity that breaches these Terms of Service or Additional Terms.

Provider may provide you with access to some Services without being registered, such as sign-up via your mobile device for the Service. In each such case your identification is based on means of identification that we deem appropriate, such as your mobile telephone number.

6. CHANGES OF THE SERVICES

We reserve the right to upgrade, amend, suspend or discontinue the Services without prior notification at any time. You agree that we shall not be liable to you or to any third party for any amendment, suspension or discontinuance of the Services and you will not be entitled to any compensation or other payment.

7. CODE OF CONDUCT

You agree to use the Service in accordance with the following Code of Conduct:

a. you will not use the Services for any illegal, unauthorized or commercial purpose;

b. you will keep all information provided to you through the Service as private and confidential and will not give such information to anyone without the permission of Provider or the person who provided it to you;

c. you will not use the Service to engage in any form of harassment or offensive behavior, including but not limited to the posting of communications, pictures or recordings which contain libelous, slanderous, abusive or defamatory statements, or racist, pornographic, obscene, or offensive language or images;

d. you will not use the Service to infringe the privacy rights, property rights, or any other rights of Provider or any person;

e. you will not use the Service in any way which violates, plagiarizes or infringes upon the rights of Provider or any third party, including but not limited to any copyright or privacy or other personal or proprietary rights, or is fraudulent or otherwise unlawful or violates any law;

f. you will not reproduce, copy, sell, resell or use the Service, in whole or in part; and

g. You are responsible for ensuring that your equipment and/or software do not disturb or interfere with Provider's operations.

8. BREACHING TERMS

Without prejudice to our other rights under these Terms of Service and Additional Terms, if you breach these Terms of Service and/or Additional Terms in any way, or if we reasonably suspect that you have breached these Terms of Service and/or Additional Terms in any way, we may:

a. send you one or more formal warnings; b. temporarily suspend your access to the Services; c. permanently prohibit you from accessing the Services; d. block computers using your IP address from accessing the Services; e. contact any or all your internet service providers and request that they block your access to the Services; f. commence legal action against you, whether for breach of contract or otherwise; and/or g. suspend or delete your account on the Services. and you agree that you will not receive refund of subscription fees already paid to us.

Where we suspend or prohibit or block your access to the Services or a part of the Services, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

9. PRIVACY POLICY

Our use of your personal information is governed by our Privacy Policy. Our Privacy Policy forms an integral part of the Terms of Service, and by agreeing to the Terms of Service, you also give consent to the way we may handle your personal information as detailed in our Privacy Policy.

10. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Provider, its parent companies, subsidiaries, related entities, affiliates, subcontractors and their respective directors, officers, agents, employees and their representatives from and against any and all claims, damages, lawsuits, demands, actions, liabilities, or other proceedings brought against it by any third party due to, arising out of, or related to: (i) the use of the Service, the content, the downloads, Software and Sites, including without limitation, your downloads from the Sites; (ii) violation of the Terms of Service and/or Additional Terms; (iii) any breach of any express or implied representation(s) or warranty(ies) allegedly made by Provider; or (iv) violation of any law, regulation or third party rights. You shall pay any and all costs, damages and expenses, including, without limitation, reasonable attorneys' fees and costs awarded against or otherwise incurred by Provider in connection with or arising from any such claim, lawsuit, action, liabilities, demand or other proceeding.

11. CANCELLATION AND TERMINATION

Information related to cancellation and termination of Services can be found on the Sites that correspond with the Service. Also, in the free welcome message from Provider you will find information on how to cancel the Service. In addition, an e-mail can be sent to the mail address, as communicated to you on the Sites and/or through our Services.

When your country of residence is part of the European Union and you have purchased a subscription, you have the right to withdrawal from a subscription within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of purchase of subscription. To exercise the right of withdrawal you must inform us of your decision to withdraw from the purchase by an unequivocal statement. You may use enclosed European model withdrawal form, but this is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from the purchase, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdrawal from the purchase. You will not incur any fees as a result of such reimbursement. If you us the Service during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from the subscription, in comparison with the full coverage of the subscription. The right of withdrawal does not apply for renewal of subscription.

12. ADVERTISING

As far as your country of residence allows us, we may use advertisements and promotions. As a condition to using the Services, you agree that we may display advertisements and other promotions on our Sites and deliver advertisements and promotions on your mobile device or otherwise in connection with our Services. You also agree that you will not attempt to block or otherwise interfere with such advertisements or promotions.

We will not share your personal details with third parties without your consent. You have the right to ask us at any time not to contact you by way of direct marketing.

The inclusion of any advertising or promotion on our Sites or in our Services does not constitute any endorsement by Provider of such content, product, service or company. Provider shall not be a party to, or in any way responsible for, any transaction concerning products or services made available from such third parties or for any content or information presented in connection with any products or services of third parties. You agree that provider is not liable for any damage of any nature whatever that may be the result of such transactions.

13. INTELLECTUAL PROPERTY RIGHTS

You are aware and agree that software used in connection with the Service ("Software"), the Sites as well as the Services contain information and marks that is protected by valid and applicable copyright law, trade secret law, trademark law and any other intellectual property rights and laws. Except as otherwise set forth herein, all now known and hereafter rights of every nature worldwide pertaining to the Sites, Services and Software in or as part of any version, belongs to us at all times ("Intellectual Property Right").

You agree to make no claim of interest in or ownership of any Intellectual Property Rights and you acknowledge that no title to the Intellectual Property Rights is transferred to you, and that you do not obtain any rights, express or implied, other than the rights expressly granted in the Terms of Service and/or Additional Terms.

You guarantee that you will not amend, rent, rent out, lend, lease, borrow, loan, sell, distribute, create or generate content or products partially or entirely derived from the Service or the Software except in the event that Provider has given you explicit written permission to do so.

Provider hereby grants you, and you hereby accept, a personal, limited, non-transferable, non-exclusive, revocable and non-assignable license and permission to install the Software and download the content to use the Service on a designated compatible mobile device solely for your own personal non-commercial use and to use the Software and the Sites solely in accordance with the Terms of Service and Additional Terms, as long as you do not copy, alter or amend any Software, source codes or content, or reproduce, modify, perform, transfer, distribute, sell, resell, create a derived product or content from it, or carry out reverse engineer or reverse assembly those, or otherwise attempt to find a source code, and you agree not to sell any rights related to the content, the Software and the Intellectual Property Rights, code those, issue sub-licenses for those, encumber those with security rights or otherwise transfer those. You guarantee that you will not amend the content, the Software and Intellectual Property Rights in any way or use amended versions of the Software and Intellectual Property Rights, including (but not limited to) in order to gain unauthorized access to the Service. You guarantee that you will only use the interface provided by the Provider in order to access the Service. Provider herewith grants permission to make only one copy of the information on the equipment you use for gaining access to the Service and to use and display the copy of the Registered Information made on that equipment for private purposes.

We respects the intellectual property rights of others and expects you to do the same. We enforce third party's intellectual property rights and can, in appropriate circumstances, suspend or terminate the accounts of subscribers or users who are infringers. We will respond expeditiously to claims of copyright infringement committed using our Services and/or Sites, if such claims are reported to our Designated Copyright Agent identified in the sample notice below.

If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the our website by completing the following DMCA Notice of Alleged Infringement ("Notice") and delivering it to our Designated Copyright Agent. Upon receipt of the notice as described below, we will take whatever action, in own sole discretion, it deems appropriate, including removal of the challenged content from the Services and/or Sites.

To file a DMCA Notice of Alleged Infringement, please:

1) Identify the copyrighted work that you claim has been infringed, or - if multiple copyrighted works are covered by this Notice - you may provide a representative list of copyrighted works that you claim have been infringed.

2) Identify the material or link you claim is infringing (or the subject of infringing activity) and to which access is to be disabled, including at a minimum, if applicable, the URL of the link shown on the Services and/or Sites or the exact location where such material may be found. Provide your company affiliation (if applicable), mailing address, telephone number, and, if available, email address.

3) Provide your full legal name and your electronic or physical signature.

4) Include both of the following statements in the body of the notice: "I hereby state that I have good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)" and "I hereby state that the information in this notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed".

Finally, deliver this notice, along with all items completed to our Designated Copyright Agent.

Hipump Media Limited, Office 4. Suite A, 13 Reeves Way, South Woodham Ferrers, Essex, United Kingdom, CM3 5XF.

14. NO WARRANTY

WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, SUBSIDIARIES, AFFILIATES, AGENTS AND LICENSORS (THE "PROVIDER PARTIES") DISCLAIM ANY RESPONSIBILITY FOR ANY HARM RESULTING FROM YOUR USE OF THE SERVICE, THE CONTENT, THIS SOFTWARE AND SITES. YOU EXPRESSLY UNDERSTAND AND AGREE THAT: a. THE SERVICE, THE CONTENT, THE SOFTWARE AND SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH NO WARRANTIES WHATSOEVER. THE PROVIDER PARTIES EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SERVICE, THE CONTENT, SOFTWARE AND SITES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS; b. THE PROVIDER PARTIES DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SERVICE, THE CONTENT, SOFTWARE AND SITES. THE PROVIDER PARTIES DO NOT WARRANT THAT THE SERVICE, THE CONTENT, SOFTWARE AND SITES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SERVICE, THE CONTENT, THE SOFTWARE AND SITES WILL REMAIN AVAILABLE, BE UNINTERRUPTED AND ERROR FREE; c. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OUR SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE;

d. YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD AND/OR USE THE SERVICE THE CONTENT, SOFTWARE AND SITES AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM, MOBILE PHONE, DEVICE OR LOSS OF DATA THAT RESULT FROM THE DOWNLOAD OR USE OF THE CONTENT, THIS SOFTWARE AND SITES; e. IMAGES OF PERSONS SHOWN ON THE SITES AND/OR IN THE SERVICES ARE FOR ILLUSTRATIVE PURPOSES ONLY. THESE ARE NOT THE ACTUAL PEOPLE THAT PROVIDE THE SERVICES TO YOU;

f. WE ARE NOT RESPONSIBLE FOR ANY MISCHARACTERIZATIONS OR MISREPRESENTATIONS OF THE IDEAS OR FACTS AS PRESENTED IN THE CONTENT AND/OR SITES; AND

g. THE SERVICE IS NOT A MEDICAL SERVICE AND IS NOT TO BE USED FOR THE PURPOSE OF SEEKING AND, THE PROVIDER IS NOT PROVIDING MEDICAL TREATMENT OR ADVICE.

15. LIMITATION OF LIABILITY

YOU EXPRESSLY AGREE THAT UNDER NO CIRCUMSTANCES, SHALL THE PROVIDER PARTIES BE LIABLE TO YOU OR A THIRD PARTY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, THIRD PARTY OR CONSEQUENTIAL (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF YOUR USE, MISUSE OR INABILITY TO USE THE SERVICE, THE CONTENT, SOFTWARE AND SITES, EVEN IF PROVIDER'S AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES (INCLUDING DAMAGES INCURRED BY THIRD PARTIES). SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY IN THIS SECTION, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE PROVIDER PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU TO REGISTER FOR THE SERVICE, THE CONTENT, THE SOFTWARE AND SITES.

16. GENERAL INFORMATION

These Terms of Service, Additional Terms and our Privacy Policy form the entire legal agreement and understanding between you and Provider and supersede all previous agreements, understandings and representations between you and Provider relating to the Sites or the Services. You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of the Terms of Service, Additional Terms or the use of the Sites or the Services.

You may not transfer any of your rights or delegate any of your obligations under this agreement without our prior written consent. Nothing in this agreement affects your statutory right as a consumer.

17. GOVERNING LAW, JURISDICTION AND SEVERABILITY

National laws from your country of residence are applicable to the relationship between you and Provider, regardless of provisions of applicable international law. You and Provider hereby waive any right to jury trial with respect to any action brought in connection with the Terms of Service and/or Additional Terms. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

Disputes will be submitted to final and binding arbitration under the rules of the arbitration association in your country. Any failure by Provider to exercise or invoke certain rights or stipulations laid down in the Terms of Service and/or Additional Terms, in no way constitutes a waiver or renunciation of those rights or stipulations.

In the event any provision of the Terms of Service and/or Additional Terms, is determined to be invalid or unenforceable by a court of competent jurisdiction or appointed arbitrator, such determination shall in no way affect the validity or enforceability of any other provision herein.

When your country of residence is part of the United States of America, notwithstanding anything to the contrary in these Terms of Service and Additional Terms, the applicable federal laws of the United States of America and the laws of the State of Texas, without reference to conflict of law principle, will govern the relationship between you and Provider under these Terms of Service and Additional Terms. You and Provider hereby waive any right with respect to any action brought in connection with the Terms of Service and Additional Terms (i) to a jury trial, and (ii) to join any claim with the claim of any other person or entity in a lawsuit, arbitration or other proceeding, or to otherwise file a class action or seek relief on a class basis. Except as provided herein, disputes will be submitted to final and binding arbitration before a single arbitrator through telephone hearing or by in-person hearing in the county where you reside, in Dallas Texas, or in any other location that you and we mutually agree to. The arbitration will be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures and judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude you or us from (i) seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction, or (ii) filling claims on an individual basis, if they qualify under applicable rules, in an appropriate small claims court.

ANNEX A

When your country of residence is part of the European Union, you can use the European model withdrawal form (complete and return this form only if you wish to withdraw from the purchase).

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(*) delete as appropriate.

Frequently Asked Questions

ABOUT

1. What is the minimum age criteria required to use your digital services?

All subscribers must be least 18 years of age or have received permission from a parent or legal guardian.

2. Which devices are compatible with your services?

All our services are compatible with mobile phones and tablets.

3. Do you share user account information with other entities?

User account information is secure and not shared with any third parties.

SUBSCRIPTION

1. How am I charged for the service?

Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.

2. How do I know if my subscription has expired?

Your subscription will auto-renew and not expire unless you cancel it.

3. How do I cancel my subscription?

You may cancel your subscription at any time through the service menu, by emailing support@digital-guides.com, or by calling +31 20 225 4833.

Privacy Statement

We respect your privacy and are committed to protecting your personal information. This Privacy Statement details our practices in line with the General Data Protection Regulation (GDPR) and other global privacy laws. By using our Sites or Services, you accept the terms of this policy. If you do not agree, please do not use our Sites or Services. This policy is part of our Terms and Conditions, and any undefined terms have the meanings ascribed in the Terms and Conditions.

1. Data Collection Practices

1.1. Voluntary Information

We collect data you voluntarily provide, such as your name, email address, phone number, and payment details. While you can visit our Sites anonymously, subscribing to our Services requires providing certain information. Payment data collected by mobile operators is governed by their privacy policies.

1.2. Technical Data Collection

We automatically collect technical information when you visit our Sites or use our Services. This includes device type, browser type, IP address, geographic location, and interaction data. Cookies and similar technologies help us gather this information to enhance your experience.

1.3. Third-Party Data

We use third-party services like Google Analytics, Google AdWords, Hotjar, and Google DoubleClick to analyze user behavior and improve our Services. These services may set cookies and collect anonymized data, such as IP addresses and user interactions, which help us deliver relevant ads and content.

2. Purpose of Data Use

We use your information for the following purposes:

1. To provide and manage our Services

2. To process payments and bilpng

3. To send marketing communications (with your consent)

4. To provide customer support

5. To protect our rights and property

6. To enforce our Terms and Conditions

7. To comply with legal obpgations

8. To enhance our Sites and Services

9. To respond to inquiries and legal processes

3. Legal Basis for Processing Data

Our legal bases for processing your data include:

1. Contractual necessity: To provide our Services

2. Legitimate interests: To improve and personalize our Services while respecting your privacy

3. Consent: For sending marketing communications

4. Legal obligations: To comply with legal requirements

4. Data Retention

We retain your personal data as long as necessary to provide our Services and fulfill the purposes outlined in this policy. When your data is no longer needed, we will securely delete or anonymize it.

5. Security and International Data Transfers

We employ industry-standard measures to protect your data. However, no method of transmission or storage is completely secure. As we operate globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate protections for your data in these locations.

6. Data Sharing

We share your information with third-party advertisers and service providers as described. We do not sell your personal data. We may share aggregated or anonymized data without your consent and disclose information if legally required or to protect our rights and safety.

7. Protection of Children's Data

We do not knowingly collect data from children under 13. If we discover that we have collected such data, we will delete it promptly.

8. Your Data Rights

You have the following rights regarding your data:

1. Access: Request a copy of your personal data

2. Rectification: Request corrections to inaccurate data

3. Erasure: Request deletion of your data

4. Restriction: Request restriction of data processing

5. Portabipty: Request transfer of your data to another service provider

6. Objection: Object to data processing based on legitimate interests or for direct marketing

7. Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us via our website's Contact Us form. European Union residents can also lodge complaints with their local data protection authority.

9. Cookie Management and Opt-Out

Manage cookies via your browser settings or opt-out of data collection by visiting:

1. google.com/dlpage/gaoptout

2. adssettings.google.com

10. Changes to This Policy

We may update this policy periodically. Significant changes will be announced on our website 30 days before taking effect. Please check the revision date to see if the policy has been updated. Continued use of our Sites or Services after changes are posted indicates acceptance.

11. Contact Us

For questions about this policy or to exercise your rights, use the Contact Us form on our website. European Union residents can also contact their local data protection authority.

Last updated: 20 July 2024

Subscription Cancellation

Cancel your subscription anytime via the service menu or by contacting support. No refunds are given for partial months or unused services. Upon cancellation, you can continue using the service until the end of your current paid period without further charges.

For refund requests due to dissatisfaction, contact our support team. We will review your request based on user feedback, usage history, and customer comments. Refunds cover only the most recent payment and result in immediate termination of service.

For billing issues, contact us directly before involving third parties. We aim to resolve your concerns swiftly and fairly.